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Frequently asked questions

Absolutely! All our performance and most budget servers are protected by an always-on Layer 7 DDoS protection with Game-specific filters. When choosing a budget plan, make sure to check the availability of DDoS-protection for your game.

We offer the right hardware to power gameservers of any size. Make sure to pick the right plan for your server size, otherwise you might experience resource shortage later on. If you are unsure about how many resources you need, let us know and we will help you get the right option.

If we do not offer hosting for your game yet, make sure to contact us and let us know so we can add it! contact us and let us know!

Different to most other game server hosts, we do not sell more resources than we have. That means you will always get the performance you have paid for.

Sure thing! We’ll help you smoothly transfer your server to GamerNodes so you can keep playing without interruptions.

Of course! We offer free backup slots for all servers.

Yes. For every new order we offer a 72 hour refund-window, during which you can cancel your server and get a full refund.

Absolutely! If there is enough capacity on your node, you can always upgrade your plan in the future. Downgrades are possible at any time if you contact us.

Yes, you can cancel your server at any time. But keep in mind that your service will be active until the end of your billing period (monthly).

If you need a different amount of resources than our plans offer, we give the option for extra RAM and storage at checkout.